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John's Refrigeration - Testimonials |
| It’s important to us that our customers are happy with their purchase and their experience with us. Some go so far as to say nice things about us, too. |
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| Enter Your Testimony Here |
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| We LOVED working with Andrew, Tim and everyone at John's refrigeration as they replaced our 2-zone HVAC system. They listened carefully as we detailed our needs and issues, addressed them specifically in their proposal, and followed through in the installation and system balancing. We were thrilled to find a provider who knew their stuff so completely. Expert, professional,and nice. Do not hesitate to hire John's Refrigeration. |
| Andrea Genette |
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| John's Refrigeration found the cure for our upstairs’ theatre room being so hot! They installed a 3 zone system that allows us to set a separate thermostat temperature for the theatre room. What a difference! Plus for an added bonus, I can turn down the AC in the master bedroom/bath when I am blow drying my hair. No more heating up the bathroom when trying to get ready in the morning. Tim and his crew completed the full install in one day. They even stayed late to ensure that I did not have to make arrangements for someone to be at the house a second day. It was a pleasure working with such respectful and responsive professionals. |
| Susan Pucelik |
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| The team at John's Refigeration is simply the best! We have been a loyal customer since their very first visit to solve a AC problem several years ago. Since then John's has replaced our HVAC system with more energy efficient units and continues to perform schedule maintenance to keep our system in top working order. Our partnership with John's has been wonderful. Friendly, professional experts, and something I value greatly when dealing with any service company; integrity. Thanks, John's for being there for us! |
| Jed & Victoria Coxon |
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| We recently replaced our heat-pump unit and our 20 year old duct work. Timothy, Shaun and David were so professional and pleasant despite the difficult task of installing new ducts in a "very hot and confining" attic. All done in one long day to minimize our inconvenience. Thanks for a job well done! |
| L & J Lorenzo |
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| We recently had a new 15seer heatpump installed with new ducts as well. A big job on a long, hot June day. The crew from John's refrig, Timothy, Shaun and David did the job professionally and with a great attitude. Thank you! |
| L & J Lorenzo |
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| I spent a lot of time researching air conditioner information such as SEER ratings, "cooling load" per "Manual J" worksheet, certification programs for air conditioner installers (NATE, ACCA) and pricing. I then obtained the names of three companies from the SRP certified contractor program. One company's salesman did not know what I was talking about with regard to the "manual J" test or NATE certification. But, Stephen John from John's Refrigeration did know exactly what I was asking about. He answered all my questions. He was very thorough and very knowledgeable, as well as just a nice guy. I felt very comfortable hiring his family's business and I was pleased with the installation and everything since. All the workers I have met have been clean, neat, and friendly. I highly recommend the company. |
| Denise Quinterri |
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| Last month we had two new units installed in our home. We have been well pleased with the service and the product. Andrew, Tim and all the others were on time, knowledgeble and professional. We would highly recommend your company. Thanks! |
| Sharon and Gary Walters |
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| Great Service- Friendly techs. Knowledgable and made sure job was done correctly. |
| Jeff Morris |
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| I am writing to thank you for the outstanding service we recieved when we recently replaced our air conditioning unit with your company. We were informed by John Gibson, who came to our house and presented to us all our options that came with replacing a complete air conditioning unit. John was as knowledgable as any expert on air conditioning I have ever had. There was absolutely no pressure from John to use your company. Our unit was approximately 13 years old and had a very low SEER rating and just was not energy efficient. The crew that installed our unit was as professional as I have ever seen. Very courteous, informing us what was going on, completely neat and clean during and after the installation. We love our new 18 SEER high energy York unit. The two stage unit was the selling factor for us. The programmable thermostat is absolutely incredible with its different ways to program our house with different times when we are home or not home. Should you wish to use us as a reference, please do, you have our permission. Thank you again for your outstanding service to our community, your commitment to integrity and service to us and all you serve.. God bless. |
| Joseph L. Bollinger |
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| I had the pleasure of dealing with Chris Richstad, whom you assigned to look at Cathy Woodruff's unit after I called you last week.
Chris' attitude, knowledge and superior customer service skills are by far the best I have seen in quite a while. It's reassuring in the present hard times to know that there is still a service company that actually cares about their customers and works hard to ensure the customer is totally satisfied.
Chris was able to find the cause of the excessive noise by being very patient and trying to understand my explanations of the noise Cathy was hearing. I think that in itself was a challenge! He was able to stop the noise by placing small rubber bands in strategic locations.
I would like to sincerely thank you and your company for the way you respect the customer and go the extra mile. I will highly recommend your company to everyone I know. |
| Cathy Woodruff |
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| Dear Andrew,
I am sorry we waited so long to thank you and the crew you sent out to seal off the A/C Heating unit we purchased from you on July 17 and to take care of some other things also.
And, thank you for honoring and returning a check for the amount we were quoted for the filter that couldn't be installed. The unit seems to be working perfectly and we are pleased with it. Greg Field had talked us into going with your company and said how good your service was, and it proved to be so. I'm not sure all the guys who installed it and those who came out to finish up realize how much we appreciated their work and good attitude. So thank you again - you have a satisfied customer :)
We haven't heard from APS about the rebate on the unit. Do you know what has happened to that?
Sincerely,
Anne Puryear (& Herb Puryear) |
| Anne Puryear (& Herb Puryear) |
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| We have absolutely no complaints on your service. The techs and supervisor who installed heat pump were knowledgeable, pleasant, quiet and professional.
So far our A/C is working great. Keep up the good work.
Ron & Mary Troksa |
| Ron & Mary Troksa |
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| When we found out that our air handler condensation line had plugged up and water entered our house we contacted John's and received the most reliable and trustworthy service one could ask for. We had a new unit put in and the guys who performed the installation, i.e. David, Brian, Shawn and Timothy were very professional and helpful answering any questions we had. I would recommend John's every day of the week.
Thank you for being a company one can trust for excellent service. |
| Clark & Debra Schweickart |
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| John's Refrigeration has been my heating and cooling vendor of choice for the last 14 years. There's none better when it comes to professionalism and customer service. |
| JT Burchett |
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| John's installed my heating/A/C unit in 2000 while I was out of the country--my house-sitters chose them. Since then they've made several repairs covered by the warranty, most recently a few days ago. The technician was punctual (almost early), courteous and explained everything carefully. I especially appreciated their willingness to waive their usual house-call fee, since the unit is still under warranty and there aren't supposed to be any labor charges. |
| Tony Chambers |
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| having been in the hvac buisness before I thought I knew what to expect, but was I suprised when you came to give me a quote. Your sales tech was on time,well versed in all the latest equipt,govt rebates and prices. I thought it might be the same old high pressure sales pitch with threats of one time only prices and time is running out on rebates etc etc etc . Instead I recieved a courteous an timely quote that fit our needs very nicely. The installation,follow up, and instruction on the all the equipment was excellent. We just had our spring check up and it was handled very proffesionaly and efficiently. I therefore would not only endorse but would personally reccomend Johns Refrigeration to any customer they might have in the future.Thanks for the experience we have had. steve menard
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| steve menard |
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| John's refrigeration installed an entirely new AC and heating system. I can tell the quality of work is much better than what we had before. They are the only one I will trust after trying many other services. |
| Mike Austin |
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| I was very impressed with the service I received from John's from the first phone call. I had a unit break down on one of our apartments that was beyond repair so I asked how long I would have to put my tenants in a hotel and believe it or not the whole unit was replaced within hours! 2 1/2 hrs from the time they reached the job site! I was amazed at not only the quality of their work but the professionalism of the 3 that showed up to do the job in 114 degree heat on a Friday afternoon (5:00) at the beginning of a 3 day holiday! That's dedication and caring and concern for their customers! I have never had any disappointments from John's in the 8 years I have been using their services. I also had made several calls to "shop" the best price and there were no hidden charges when it came time to pay the bill. In just talking to 2 of the others there were hidden charges in the phone conversation. You have to listen to what they say. They are just quoting the unit not the rest of the necessary things you need like thermostat, stand, elbow (very important) crane, etc. Honest company, great people. Thank you Paul (salesman) and Sergio(technician). I Highly recommend John's. |
| Chuck and Laurie Ruvolo |
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