Installation & Replacement Guarantees
If for any reason you are not 100% Satisfied with the performance of your system, our service, or even our people during the entire first year that you own your new system, John's Refrigeration will remove the system within 30 days of your request and will promptly refund the entire amount of your investment.
Installed Right Guarantee:
We guarantee that any system we install will have met all manufacturer installation requirements and applicable uniform mechanical codes at the time of installation. Should it later be discovered that this was not the case, we will make required changes at no charge.
Accurate Quote Guarantee:
We guarantee that the amount we quote to properly install your new system and ensure proper operation and maximum efficiency is all you will ever pay. Period!
Home Protection Guarantee:
Unlike other companies, we never use subcontractors to install your system.^ Your installation will be completed by our drug-tested, background-checked, and professionally-trained technicians who are covered by John’s Refrigeration's liability insurance and worker's compensation. Before we start your installation, we will protect your home and furnishings with drop cloths and floor covers. When we are done we will clean up, leaving nothing behind. We will leave the work area damage free and as clean as it was before we started, or we will make it right and give you $100 for the inconvenience.
^In the event major electrical or sheetrock finishing is required, subcontractors may be recommended to complete that portion of the job. This will not occur without your knowledge and/or permission.